For professionals, not individual sellers

Your clients hit platform trouble. Your name goes on the fix.

Casiflo prepares the evidence and organises the case behind a Shopify Payments hold or Google Business Profile suspension, delivered under your brand, to the clients you already manage. You stay the point of contact. We stay invisible.

What this is, and what it isn't

This is not the consumer service listed on our homepage. If you send us a client's case, it comes back with your firm's name on it, not ours.

Not this: your client pays Casiflo directly and deals with us.
This instead: you handle the client relationship, we handle the case behind the scenes.
Not this: a generic AI-written appeal with your logo pasted on top.
This instead: the same evidence-labelled method we use ourselves, human reviewed before it reaches you.
Not this: one-off, unpredictable pricing per case.
This instead: a volume arrangement built around how often your client base actually needs this.
How it works
1
You send us the case

The platform notice, the client's emails, screenshots and account records, whatever they've already given you.

2
We organise and label the evidence

Every statement is separated by what it actually establishes, a platform fact, a claim, something evidence-supported, or genuinely unknown. Nothing is assumed to fill a gap.

3
A human reviews it before it comes back to you

The same review discipline behind every Casiflo case, applied here before anything reaches your desk.

4
You deliver it under your own name

Your branding, your client relationship, your judgment on what to say. We're the backend, not the storefront.

The method behind it

The same discipline we hold ourselves to on every case, now available as the tool your own team can rely on.

KNOWN
What the platform notice or account record directly states.
CLAIMED
What the client says happened, not yet treated as established.
SUPPORTED
A claim tied to a specific record: an email, a screenshot, a transaction ID.
UNKNOWN
What the evidence doesn't establish yet, kept visible, not guessed at.
Our boundary: we organise and prepare the case. Neither you nor we control the platform's decision, and nothing we deliver implies otherwise.
Questions before reaching out
Does my client ever see the Casiflo name?

No. The deliverable is templated under your branding. Nothing in the case package identifies Casiflo to your client.

Do I need a client with an active incident to start this conversation?

No. Most partner relationships start before the first real case, so the arrangement and turnaround expectations are already settled when a client actually needs it.

How is pricing structured?

Not per-case consumer pricing. We build a volume arrangement around your actual client base and how often this comes up, discussed directly, not listed here.

What do you need from me to get started?

A short conversation about your client base and how these cases currently reach you. Nothing formal, and no case details before that first conversation.

Start a partner conversation

Tell us a little about your practice or agency. We'll follow up to scope an arrangement that fits your client base.

Thanks, your inquiry has been sent. We'll get back to you as soon as we can.

We'll respond directly, no automated follow-up sequence.

You can also reach us directly at info@casiflo.com.